Return & Refund Policy

Dhaka Hyper Mart

  • Returns are accepted for damaged, defective, expired, incorrect, or incomplete products.
  • Return requests should be made within 24hrs of delivery.
  • Products should be unused and in original packaging where possible.
  • Opened food, personal care, and hygiene products are generally non-returnable unless defective.
  • Approved refunds are processed within 5–10 business days.